Refund policy

Returns

Our products are specialized, custom-made, high-value equipment rather than consumer goods. We do not accept returns on any products. For questions or concerns about your order, please contact us at sales@agibot.com for further assistance.

Returns are also not accepted for sale items or gift cards.

Damages & issues

Please inspect your order upon receipt. If the item is defective, damaged, or you received the wrong product, contact us immediately. We will assess the matter and resolve it promptly.

Refunds

If you request a refund before the order is shipped, a refund will be automatically issued to your original payment method. Note that bank or credit card processing times may vary by institution.

Thank you for your support!